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New customer to boost your sales.

Capturing valuable customers.

defacto.call center & dialog will win customers who are of higher value.  Corporate or non-corporate customer – we emphasize human touch and professionalism.

Prospective customer management
Turning an inquiry into a sale: we are the first point of contact, handle inquiries, capture contact data, send out documents and handle the follow-up.

Potential analysis
How about the value of your customers? We will identify the real potential of your contacts, allowing an even more successful customer approach.

Lead generation
Pass the first contact on to a professional team that makes the right offer to the right contact at the right time.

Appointment scheduling
defacto.call center & dialog handles appointment scheduling for your sales representatives – taking potential and needs into account.  We draft the ideal itinerary to increase the number of your points of contact  – and your sales.

Direct sales
A sensitive topic. Entrust a partner who has proven to act according to ethical and moral principles. A partner like defacto.call center & dialog.

Address qualification
Use your prospect list as a sales tool. Our skilled employees check and update addresses, identify decision-makers and demand for your services and products.

Target group management
Be able to individually approach various target groups. We know how to design your communication in an efficient way.




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